ALTERNATIVELY, TO CONTACT US PLEASE COMPLETE THE FORM BELOW
Please write to the Protonmail address only from another Protonmail address using a VPN or ToR browser. Any email to our Protonmail account not sent from another Protonmail account will be automatically deleted without being read.
Please note that no Russian email addresses are valid for The Paladins Organisation at this time. Should this change in the future, we will provide an update here.
Tel: +44 (or 0) 44 20 70 97 13 15
Fax: +44 (or 0) 44 20 30 02 73 02
Please note that we do not accept calls on the above telephone number from anonymous or unknown numbers. Make written contact with us first. We wish not to receive unsolicited marketing calls.
The Paladins Services Limited
The Paladins Legal Limited
Registered address and for postal correspondence:
The Paladins Organisation
71-75 Shelton Street
London WC2H 9JQ
Physical address for personal visits: please make written request
WhatsApp / Signal / Telegram message communications (no incoming calls): +381621560838
Viber messages: +37377590340
Session ID (messages only):
Threema ID: FFW8XMMJ
Wickr ID (messages only): thepaladins
Instant messages will typically be replied to within 6 to 24 hours, email and faxes within 24 to 48 hours, postal communications within one week of receipt.
We do not accept communications by social media such as Instagram, Twitter or LinkedIn. Attempts to contact us by such means will be ignored. We have no Facebook or VKontakte accounts. We do not use any messaging services except those listed above at the numbers / ID details given.
Please observe the detailed notes about contacting us in an emergency, set out at this link. We do ask new clients to undertake proper due diligence on us, at the very least confined to the review of the details of this website. before contacting us.
Do not contact us without compelling reason
We treat every piece of communication we receive seriously. If you send us Spam, it will be reported and blocked. We do not accept marketing materials, offers or invitations to purchase services from any business whatsoever.
We are not an intelligence agency nor a proxy for one. Please do not send us requests for information about sensitive or other matters you think we might know something about, or correspondence leading to such requests. We do not convey routine intelligence information, unless we have a specific client mandate to do so. We act for clients who pay; (and in very limited circumstances, we act pro bono where a client specifically asks us to and we accept their proven grounds both as to their impecuniosity and the justice of the cause). If you are not interested in becoming a client of The Paladins Organisation, it is unlikely that you have sufficient reason to contact us.
If you send us "trolling" (i.e. offensive or threatening communications), then we will study each one on a case-by-case basis and decide how to react so as to deter such future communications, if necessary by exposing those communications and/or reporting them to the Police.
You should not contact us unless you have prospective client business; or you are a third party with a legitimate interest in business we are conducting on behalf of a client. Even then we may not be able to respond to you; our clients are confidential and we cannot disclose their identities without that client's consent.
We are not a media relations firm and we do not issue press statements, save such statements that may be perused on the "News" section of our website. We do not respond to unsolicited media queries. They will be treated in the same way as Spam.
Terms, conditions and miscellania
In the absence of contrary agreement, a person contacting us for advice or assistance is agreeing to pay an hourly rate of GBP650, plus disbursements at cost, to such person or entity as we may present upon the faces of our invoices. This rule overrides all other terms and conditions contained herein unless there is a written agreement to the contrary.
Confirmation of identity: as a rule (subject to what is set out below), we need to know who our clients are. As a general rule, we need documentation confirming their identity. For regulated work (i.e. provision of services regulated in the jurisdiction in which they are undertaken), we will ask for a copy of the client's / UBO's passport photo page and a utility bill or other document confirming address. These documents will be privileged, and therefore in the ordinary course of business they will remain confidential to us. The same documentary requirements apply where we are asked to hold client money for any purpose other than an advance provision on account of our fees.
All regulated work will be covered by a retainer letter and undertaken through The Paladins Legal Limited in accordance with whatever regulatory requirements may be in force. In other cases the contract for services may be recorded in less formal means; in any such case the contracting party may be The Paladins Services Limited. We will make the contracting party clear in correspondence and/or advance payment invoices.
In the absence of contrary agreement, the client is agreeing to pay the various hourly rates of the Paladins working on their project and the hourly rates of the staff members. Full confidentiality and legal privilege within the maximum limits of the law is always implied, subject to these terms and conditions.
We always take an advance provision on account of fees and costs (save where we agree to work without fee - something that, if it occurs, will always be recorded in writing). This applies irrespective of the solvency of the client or the amount of work that client may send us. Payment is always in advance. We will stop work when the advance provision is exhausted, pending receipt of a further advance.
In many cases we will work for a fixed fee, which must be paid either entirely in advance or, if agreed in writing, against milestones. We will never accept a tail-end fee; we never provide credit to our clients.
Our billing and banking currency for all purposes is GBP, save where we reach exceptional contrary written agreement with our clients.
Our billing philosophy is not based upon a client's wealth (save where we work without charge), but rather upon our assessment of the complexity and difficulty of the matter. Whether you be a local business or Elon Musk, our fees will be the same for the same piece of work. We charge travel at 50% of our hourly rates plus expenses. We fly in Business Class and stay in business standard hotels unless there is an operational reason not to do so.
Where our client is a government entity we will not require a written retainer agreement unless our regulator so mandates (e.g. for English litigation work), but we will need to satisfy ourselves that the person instructing us on behalf of that public sector body has sufficient authority.
Trading with the Enemy
Operating by way of two English limited companies, under the Trading with the Enemy Act 1939 we cannot act for any client that is a public body, person or entity of any state with whom the United Kingdom is formally at war. At the time of writing there are no such countries.
Nevertheless, with every respect and courtesy intended to the lawful authorities of those jurisdictions, we do not as a rule accept instructions in a lawyer-client capacity from the government (or any public authority or proxy of a public authority) of the following jurisdictions: the Russian Federation; the People's Republic of China; the Donetsk People's Republic, the Luhansk People's Republic, the Republic of Abkhazia; the Republic of South Ossetia (a/k/a the State of Alania); the People's Democratic Republic of Korea; the Islamic Republic of Iran; the State of Kuwait; the de facto authorities of the Gaza Strip; Hamas; Hezbollah; the Syrian Arab Republic; the Bolivarian Republic of Venezuela; the Islamic State of Iraq and Levant (also known by various regional names); Al-Qaida or any of its derivative affiliates, the Taleban (by which we mean the de facto lawful authorities in the predominant parts of Afghanistan). Our inability to act for any of the aforementioned public authorities should not be construed as our having any particular political position in respect of any dispute in which they may be immersed.
However we are prepared in principle to act for private entities and private persons in those jurisdictions. Moreover we will consider any application to us to exclude the above mentioned rules and to act for one of the aforementioned governments and/or public bodies (or otherwise) on a case-by-case basis, where we consider that accepting the instructions would be indisputably in the greater good.
Security issues and Instant Messaging
No contract terms can be created using self-imploding messages or messages otherwise timed to self-erase after any particular period.
Each of WhatsApp, Wickr, Viber, Telegram, Signal, Threema and Session have different security advantages (and disadvantages relating to ease of use). If you wish to communicate in one of these ways and you are not certain which messaging application you should use, start with WhatsApp and we will guide you.
No holding out
No individual or entity has the legal authority to hold themselves out as representatives of The Paladins Services Limited, The Paladins Solicitors Limited or The Paladins Organisation (an umbrella term for both of these companies and/or any of the individuals associated with us) except the Managing Partner, whose name and identity details are provided on the "Paladins Legal" webpage of this website.
Terms and conditions of engagement by Hidden and Undisclosed Principals
English law (that applies to these terms and conditions) distinguishes between where a party come to us on behalf of a principal who does not wish to be identified (a "Hidden Principal"), and one in which a party comes to us not in their own capacity at all but on behalf of a party we are not told exists (an "Undisclosed Principal").
Undisclosed Principals are a form of deceitful concealment and fraud upon us. If we find that there is an Undisclosed Principal, we reserve the right to terminate the relationship; keep all funds paid to us; undertake no further work; report the matter to law enforcement authorities; and/or commence civil litigation.
By contrast hidden principals may exceptionally give us instructions in certain circumstances by way of their agents, subject to the following provisos.
The agent and the hidden principal warrant that there are no conflicts of interests between our accepting these instructions and any other client mandate we may have or have had (or will have).
We accept instructions of a generic and objective nature only, e.g. to provide a piece of objective advice on a specific geopolitical situation.
We reserve the right to terminate the relationship at any time, keeping all moneys received.
The agent is always liable as though he were principal.
We do not accept in respect of regulated work on behalf of hidden principals.
Nor will be hold moneys on account or trust for such clients.
We offer no conflicts of interest protection in respect of such a relationship.
We offer no confidentiality obligation in respect of such a relationship.
The agent warrants that all instructions conveyed to us are lawful.
We may require disclosure of the hidden principal's name and coordinates at any time, terminating the relationship upon such request if not honestly and frankly complied with.
We must know the identity and coordinates or our payor, for the purposes of invoices.
All funds for any work payable fully and in advance.
Governing law and jurisdiction
This website is governed by English law. The two companies and/or the individuals (howsoever we may contract) whose work it describes are governed by English law. All legal relationships created by interactions with The Paladins Organisation are governed by English law, and the English courts have exclusive jurisdiction over all disputes arising out of or in relation to any such legal relationship.
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